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Southwestern Utility Management, Inc. Southwestern Utility Management, Inc.

Valued Water Customer,

During this trying time, it is our goal to provide our water customers with safe, reliable drinking water. We also must take our staff’s safety and well-being into consideration. Amid the Corona Virus pandemic we have made the decision to close our lobby in an effort to slow the spread and to protect our staff and customers. Effective Wednesday April 1st, our lobby will be closed to the public until further notice. You can still drop off your payments securely through our night drop box.

Southwestern Utility Management will continue to provide core services to our customers which boils down to ensuring a safe, steady water supply. In the event of a quarantine, state wide or in specific regions, we have taken steps to ensure that customers with an emergency can reach a representative.

We respectfully request that you do not call with balance inquires and or other nonessential questions as we are working with a limited staff and high call volume. Our Field staff will not be responding to non-essentials calls, however, they will be monitoring our systems to ensure reliability and to repair any damaged utilities. We are all in this together and will get through it together. We appreciate your understanding and hope that you and your family remain safe and healthy.

All new online Bill Payment experience arriving soon!! Paying your bills has never been this simple or convenient! Pay from your favorite device: desktop,tablet, or phone!

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