M-F 7:30am-11 am, 12pm-4:30pm
M-F 7:30am-11 am, 12pm-3pm
(800) 315-5333
(520) 624-1460
(520) 792-0377
[email protected]
Southwestern Utility Management Hours of Operation
The office is open to walk in customers from 7:30 am to 11 am and from 12 pm to 4:30 pm, Monday through Friday. The office is closed for lunch from 11 am to noon.
Phones are answered from 7:30 am to 11 am and from 12:00 pm to 3 pm, Monday through Friday.
Did you receive a notification stating your service line is made of unidentified material?
If yes, visit https://www.southwesternutility.com/lsl for more information about what this notice means.
The EPA ruled on October 8, 2024, that utilities have ten years to identify unknown service lines and to replace any lead service lines.
Customer Service Representatives are unable to answer questions about the material your service line is made of over the phone. If you have questions regarding your service line email This email address is being protected from spambots. You need JavaScript enabled to view it.
Paper checks are taking over 10 business days to reach their destination, due to updated USPS service standards on First-Class Mail. You may want to send check payments earlier to avoid a late fee.