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Southwestern Utility Management, Inc. Southwestern Utility Management, Inc.

Desert Sky DWID




 

Effective July 1st, 2020

Desert Sky DWID will be managed by
SOUTHWESTERN UTILITY MANAGEMENT, INC. (SUM).

Please mail your future payments to:
Desert Sky DWID
PO Box 85160
Tucson, AZ 85754

Checks and money orders should continue to be made payable to:

Desert Sky DWID

Please note that cash is not accepted in our office. Money order or check are the only accepted methods of payment at the office.

While we will accept electronic payments through our website using your credit card or e-check however the system will be unable to accept electronic payments immediately. Please refer to your most recent bill issued from Southwestern Utility Management for updated information along with your NEW account number before attempting to pay online. Also, if you currently use an online bill payment service through your bank, please update the payee mailing address and account number when making your first payment.

The following phone numbers should be used for all contact with Desert Sky DWID either for emergency situations, leaks or billing information.

928-277-4222 or 800-315-5333 (in AZ only)

Our office is located at 2015 N. Forbes Blvd., Suite 107, Tucson, Arizona 85745. Payments will not be accepted by field personnel.

Regular business hours are 7:30 a.m. to 4:30 p.m. Monday through Friday. An answering service will be available to take your call 24/7 in case of an emergency.

If you have any concerns or questions, please contact us at the above numbers or via our website at www.southwesternutility.com.

We look forward to serving you on behalf of Desert Sky DWID.

Thank you,
Desert Sky DWID
(928) 277-4222
www.sumwater.com

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Note: If you are subject to having your water shut off due to Non-Payment

All payments must be in the Tucson Office on or before 4:00 pm, the day prior to the scheduled disconnection.

All payment arrangements must be made with the Tucson office on or before 4:00 pm, the day prior to the scheduled disconnection. 800-315-5333 or 520-623-5172.

In the event the service is terminated , A reconnection fee must be paid in addition to the total balance due; and in the event you do not a have a security deposit on record for utility service, a deposit may be required to be paid before utility service will be re-instated.

TECHNICIANS DO NOT ACCEPT PAYMENT IN THE FIELD. WATER SERVICE WILL BE RESTORED ONLY AFTER PAYMENT IS RECEIVED IN THE TUCSON OFFICE. WATER SERVICES WILL BE RESTORED THE NEXT BUSINESS DAY(EXCLUDING WEEKENDS AND HOLIDAYS).

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