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Southwestern Utility Management, Inc. Southwestern Utility Management, Inc.

SCAM ALERT: Southwestern Utility Management wants you to be aware of an ongoing phone scam in which callers falsely claim to be employees of your Water Utility Company. Be advised that Southwestern Utility Management employees will never ask for your payment information over the phone. For questions or concerns please contact customer service at 520-624-1460.

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“The mission and goal of Southwestern Utility Management, Inc. is to provide quality comprehensive administrative and operational services to community and private water companies in Arizona.”

What we do for you:

We serve as certified water operators providing total management services to keep the systems operational and in compliance with current ”Arizona Department of Water Resources,” “Environmental Protection Agency” and “Arizona Department Environmental Quality” rules and regulations.

The following is a list of our standard services that are provided under our typical service contract.

  • 24/7 contact number for water customers for questions/complaints/emergencies
  • New service connections and meter installations
  • Routine and emergency maintenance and repair
  • Water sampling and compliance tracking
  • Monthly water usage activity report
  • Account billing and collections
  • Banking and monthly reports
  • Meter turn-on and turn-offs
  • Meter reading

Additional services available:

  • Complete accounting available from “accounts payable” through “general ledger trial balance”
  • Rate review and Arizona Corporation Commission rate increases
  • Leak detection analysis/network analysis
  • Line extension agreements

In order to provide the above listed services, Southwestern Utility Management, Inc., owned by Bonnie O’Connor, works closely with several top-notch Tucson engineering firms to provide total water systems management, operations and line extensions.

  • Construction services for installation of distribution systems and pumping/storage facilities
  • Master planning, including future capital improvement costs
  • Design of pumping, storage and distribution facilities
 
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